Landex Development

Support

If you need help with Bible Blast or Virtual Hamster, use this page as your main support contact point.

Email: ian@landex.dev

For the fastest response, include the game name, your device model, operating system version, a short description of the problem, and any steps that reproduce it.

Bug Reports Gameplay Questions Download / Install Feature Requests

Support Request Form

Fill this out to submit a support request directly. The form also generates a structured support summary before submission.

What To Include

Bible Blast

Report gameplay bugs, scoring problems, controller issues, or anything unusual you encounter while playing.

Virtual Hamster

Report pet behavior issues, save data problems, or bugs affecting progression.

Store And Device Details

Include whether you are on iPhone, iPad, Android, or macOS, plus the app version and where you downloaded it from.

Common Support Topics

Gameplay Questions

Ask about mechanics, controls, progression, or expected gameplay behavior and include what you are trying to do.

Bug Reports

Send the exact steps that caused the issue, what you expected to happen, and what happened instead.

Download Or Install Problems

If a build will not install or open, include your platform, version, exact error message, and a screenshot if available.

Feature Requests

Share the feature idea, why it is useful, and where it fits in your current game flow.

General Feedback

Send overall impressions, balancing thoughts, and quality suggestions that are not tied to a specific bug.

Privacy Questions

For data handling and privacy details, review the Privacy Policy or email support directly.